Doctors Hospital at White Rock Lake

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Health Information Management

This page is designed to answer commonly asked questions regarding the proper disclosure of information.

  • Who can receive health information?

Anyone with proper authorization from the patient, parent or legal guardian.

  • How can someone obtain a copy of his/her health information?

The patient, parent or legal guardian must sign a Release of Information form that authorizes Doctors Hospital to release copies of his/her records to whom he /she has authorized.

  • What is the turn around time for requested information.

Information will be mailed out within 4 working days.

  • How would a Primary Care Physician obtain a copy of a patient 's record?

Contact the HIM department to have the record mailed to them at no charge.

  • Is there a charge for copies of the record?

For patients, attorneys and insurance companies:

a.-$35.30 pages 1-10

b.-$ 1.18 each page 11-60

c.-$ .59 each page 61-400

d.-$ .30 each page thereafter.

Additional charges may apply for the cost of mailing, shipping or delivery.

  • If I receive an authorization, should I release information to the requestor?

No, forward the authorization to the HIM department for processing.

  • If I have questions about release of information, who should I contact?

Lisa Fulton at Release of Information - 214-324-6122

 

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