Doctors Hospital at White Rock Lake

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How to reach us:

Inpatient Admitting:

Main Office                                        214-324-6177, Fax 214-324-6283

Director                                              214-324-6544

Supervisor                                         214-324-6044

Admitting Nurse                                214-324-3039, Fax 214-324-6283

Location                                             1st Floor of hospital, Room 162

Pre Admitting Nurse                        214-324-6059, Fax 214-324-6334

Location                                             Basement, Endoscopy

Hours – Admitting                             7:30 am – 5:30 pm Monday – Friday (after 5:30 pm go to Emergency Room registration)

           - Preadmission                       8:00 a.m. – 5:00 p.m. Monday – Friday

            - Outpatient Admitting           5:30 a.m. – 6:00 p.m. Mon-Fri

                                                            7:00 a.m. – 1:00 p.m. Saturday

 Outpatient Admitting:

Main Office                                        214-324-6001, Fax 214-324-6467

Pre Admitting Nurse                         214-324-6059, Fax 214-324-6334

Location                                             Basement entrance off Buckner Blvd.

Hours -  Outpatient Admitting          5:30 a.m. – 6:00 p.m. Monday – Friday (after 6:00 p.m. go to the Emergency Room registration)

                                                            7:00 a.m. – 1:00 p.m. Saturday (after 6:00 p.m. go to the Emergency Room registration)                                 

Types of Admission and Where to Go to Register

Cardiac Maintenance Registration and Payments - Discharge Office, Room 164  (1st  floor)

Direct Admit –1st Floor, room 162, after hours to Emergency Department in basement

Same Day Admits – Outpatient Registration (located in Basement)

ED Registrations- Emergency Dept  (located in Basement)

Inpatient Insurance Verification – 1st floor, room 162 

Newborn Registrations - Emergency Dept  (located in Basement)

OB Admits/Observations - Emergency Dept  (located in Basement)

OB Pre Registration - Discharge Office, Room 164  (1st  floor)

Outpatient Registration -  (located in Basement) for OP tests including lab, radiology, day surgery/endoscopic/EKG, stress testing, same day scheduled admits, pre admit testing

Pre Registration – 1st Floor, room 162

Sleep Studies - Emergency Dept  (located in Basement)   

Quest Lab and Lab Corp patients do not need to be registered through our facility and may proceed directly to:

        Quest Lab located PBI

        Lab Corp located PBII

Financial Counselors – 1st Floor, Room 164:  Payment arrangements, payments for copays, deductibles, deposits prior to services and current bills, assistance with billing questions, turn in insurance information not available at time of service

To register, please bring or provide the following:

Patient's first, middle, and last name

Physician name

Patient's' social security number

Date of birth

Sex

Mailing address

Phone number

Name, address and phone number of nearest relative

If covered under spouse's insurance, insurance card for spouse, spouse's date of birth, employer's name

Insurance cards (copies will be made)

Driver's license or picture id for identification purposes  

 Price Quotes:

Call 214-324- 6544 for all pricing quotes

 

Discharge Office

Provides assistance with billing questions and payment arrangements. Responsible for pre-registration of all OB patients.

 Main Office                                        214-324-6137 or 214-324-6187

Location                                             1st Floor of Hospital, Room 164

Hours                                                  8:00 a.m. – 5:30 p.m., Mon – Fri 

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