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9440 Poppy Drive
DALLAS, TX 75218
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Hospital Recognized for High Quality of Care 
 
Monday, 07 May 2012 
 
Texas Health Care Quality Improvement Silver Award Doctors Hospital at White Rock Lake has received the Texas Health Care Quality Improvement Silver Award from TMF® Health Quality Institute, the Medicare Quality Improvement Organization for Texas. TMF established the awards program in partnership with The Texas Hospital Association, Texas Medical Association, Texas Organization of Rural & Community Hospitals and Texas Osteopathic Medical Association.

Texas Health Care Quality Improvement Awards honor Texas hospitals that are performing quality initiatives aimed at improving outcomes in patient care by recognizing those hospitals that have improved their performance on specific national quality measures.

The awards acknowledge hospitals for improving care related to acute myocardial infarction or AMI (heart attack), heart failure, pneumonia and surgical care. These clinical areas have been designated as national health care priorities by the Centers for Medicare & Medicaid Services (CMS) and The Joint Commission, an independent nonprofit, standards-setting and accrediting body in health care.
The awards recognize hospitals that are active in quality improvement and have made the required improvement on a composite scoring system, called the Appropriate Care Measure (ACM). For acute care hospitals, the ACM consists of 27 quality indicators: 7 AMI, 4 heart failure, 6 pneumonia and 10 surgical care measures. Critical access hospitals used an ACM score based on 10 quality indicators: 4 heart failure and 6 pneumonia measures.

CMS and The Joint Commission targeted these areas as priorities because they measure care for common, serious health conditions that affect all adult patients. The quality measures—such as an initial antibiotic dose within four hours of admission for patients with pneumonia—are designed to ensure hospitals provide care consistent with current medical guidelines.

“To achieve this recognition, we had to demonstrate significant improvement across several national quality measures. Our success illustrates our commitment to patient safety and to delivering quality health care,” said Tracy Campbell RN, clinical quality improvement director at Doctors Hospital at White Rock Lake. “It was a significant amount of work, but well worth it because it was the right thing to do for our patients.”

“As a nonprofit consulting company focused on promoting quality health and health care, TMF is proud to recognize these hospitals for promoting quality improvement activities and their senior management for promoting a quality culture,” said Tom Manley, CEO of TMF Health Quality Institute. “Quality improvement is a complex and demanding process, and we thank Doctors Hospital at White Rock Lake for their commitment to improving the health of Texans and the efficiency of health care in our state.”

“We know that using proven standards of care can save lives,” said Campbell. “We will continue to enhance our quality improvement efforts through our collaboration with partners and with TMF Health Quality Institute to ensure that every person gets the right care at the right time, every time.”

To earn the Silver Award, a hospital had to achieve or maintain performance between 90 and 100 percent on the Appropriate Care Measure and to have met all other awards requirements. These included collecting data on quality indicators for four rolling quarters beginning October 1, 2010, having mortality scores within the projected range and submitting the Hospital Consumer Assessment of Healthcare Providers and Systems Survey (HCAHPS) data. (Data for mortality rates and HCAHPS are not available for critical access hospitals and, therefore, were not part of the awards criteria for these hospitals.)

To learn more about the quality care offered at Doctors Hospital at White Rock Lake visit www.DoctorsHospitalDallas.com/Quality.
 
 
 
 
 
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